33. At Your Doorstep: How South Korea Redefined Online Shopping
Order groceries at 11 PM, and they arrive by 7 AM. Need toilet paper? One click, and it's at your door tomorrow. Forgot a birthday gift? Order now, receive this afternoon. For Koreans, this isn't futuristic—it's just Tuesday. Online shopping in South Korea has become something more than a way to buy things. It's basic infrastructure for daily life, as essential as electricity or running water. Understanding how this happened reveals lessons about infrastructure investment, competitive dynamics, and the relationship between technology and society. The Infrastructure Foundation South Korea's shopping revolution rests on several interconnected foundations that developed over decades. Digital connectivity is nearly universal. Internet penetration sits at 97%, smartphone adoption at 95%. But raw numbers don't capture the quality: seamless 5G connectivity makes every app interaction feel instant. No buffering. No lag. No gap between wanting something and order...